A Digital Champion is a volunteer who helps others feel more confident using digital technology. This could include helping someone get online, use a smartphone, or access online services.

Digital Champions do not need to be technology experts. If you are patient, understanding, and enjoy helping others, you could become a Digital Champion.

You might help someone:

• Use a smartphone, tablet or laptop more confidentially

• Log into the NHS App

• Access appointments or important forms

• Understand emails, messages or notifications

• Learn how to video-call family and friends

• Access online shopping, banking or local services safely

• Feel calmer and less stuck with everyday digital tasks

Ideal skills and qualities:

• Patient and empathetic

• Confident with everyday digital tasks (emails, video calls, browsing)

• Friendly, reliable, and enjoys helping others learn

In terms of training and support, you will receive:

• Introductory training in digital support and safeguarding

• Ongoing guidance and support

• Resources to help you feel confident in the role

There are Digital Champion opportunities available across Hertfordshire through a range of organisations.

Volunteer in your local library
Help people develop digital skills and confidence in a welcoming community setting. Library-based Digital Champion opportunities are available across Hertfordshire. Find out more

Volunteer with Staying Connected
The Staying Connected programme is delivered through local organisations across Hertfordshire. Select your area below find an opportunity near you.

North Herts and Stevenage
Dacorum
St Albans, Welwyn and Hertsmere
East Herts and Broxbourne
Watford and Three Rivers